FAQ

Frequently Asked Questions

1. Do you offer a Money-Back Guarantee?

Ans. Yes! We do have Money Back Guarantee for 10 days, we feel 10 Days is more than enough know our services and support.


2. Time duration for Setup Time?

Ans. Your account is Setup Instantly, expect Windows VPS, it usually takes 30 Mins. to 5 hours Max depending on the queue of the orders. In times there would be delay for payment verifications or stock availability, though the setup would be done ASAP.


3. What type of payments do you accept?

Ans. Yes as of now we are accept Pay Pal, Payza, Perfect Money, Bit Coin, Bank Wire Transfer.


4. Migrate of your hosting account/websites from your old providers?

Ans. Yes we assist you for free from your old hosting providers cPanel account to our cPanel Hosting Account. On receiving the Welcome Mail. Please Submit a Support ticket with Subject - “Shared Hosting - cPanel Transfer”.


5. Is Domain compulsory to buy a Shared Hosting or VPS Hosting?

Ans. No. It is compulsory to purchase a domain.


6. Do you have an uptime guarantee?

Ans. Yes, we offer a 99.7% uptime is guaranteed..


7. Our Support Time?

Ans. We provides a 24/7 Ticket Support on queued Based system, and 18/7 Live Support. Most of support is given via email and/or our helpdesk.


8. How to open a Support Ticket?

Ans. Its very Simple. Follow this below procedures.
Step 1 : Login into your account
Step 2 : Under Services- Raise the ticket to concerned department based on your issue.
Step 3 : Submit the Ticket. Simple
If still not able to find the above simple steps than for time being mail us – support[@]inetwebhost.net


9. Can the Services be upgraded ?

Ans. Yes. Absolutely anytime of your services time. The best things is it is automatic, you can choose the upgrade option and make the payment and automatically your services will be upgraded.


10. Where are InetWebHost Servers located?

Ans. Our servers are based in 3 different locations – USA, Netherlands and Russia.


11. Where is our office Located?

Ans. InetWebHost Mumbai.


12. Tech Support Center timing?

Ans. Our Technical Support Team is available for 18 hours 7 days a week. We try our best to be for 24 / 7. You can get in touch our Tech Support team through Ticket, E-mail, and Live Support.


13. Do you offer web designing, maintenance and programming services?

Ans. Yes, we have a professionally staffed design team that is ready to create your site from scratch, or make any changes to your existing site. Our design and maintenance packages were created with our most common requests in mind, but custom designs are what we specialize in. You can see our packages, see a portfolio of our happy clients, or request a free consultation with one of our design coordinators by visiting this link.


14. Is InetWebHost a reseller company?

Ans. No. We would clear our self that we are not a Reseller of any WebHosting Company. We Lease the Server directly from the top leading Data Centers on contractual Base. So, you can rely on us.


  • paypal
  • payza
  • moneybookers
  • perfect money
  • bitcoin
  • ebs
  • ebs
  • ebs